Retail

Urban Mercantile rolls out SD-WAN across 220 stores in 12 weeks

A specialty retailer replaced MPLS at 220 locations with a Starlink + broadband SD-WAN, launching in twelve weeks ahead of the holiday season.

Headline outcome
220
sites deployed

A specialty retailer replaced MPLS at 220 locations with a Starlink + broadband SD-WAN, launching in twelve weeks ahead of the holiday season.

Challenge

Urban Mercantile's MPLS contract was ending, POS lag was hurting throughput, and PCI-DSS scope was expanding. They needed a new WAN in place before Black Friday — twelve weeks away.

Solution

AURA Technologies designed a dual-transport SD-WAN with Starlink and local broadband, segmented PCI traffic on its own virtual overlay, and coordinated a rolling install with the retail ops team. A zero-touch provisioning workflow allowed store managers to unbox and cable without a field engineer.

Outcome

All 220 sites cut over four days before the holiday freeze. POS transaction latency dropped 47%. PCI scope shrank by 60% thanks to overlay segmentation.

AURA Technologies delivered a nationwide SD-WAN rollout without touching a single store's operating hours.
Marcus DelaneyVP Infrastructure, Urban Mercantile

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